Joo Casino is an online casino that provides players with a wide variety of slots, table games, live dealer games, and jackpot games. The casino was established in 2014 and is owned by Dama NV, a reputable gaming company with an established reputation as a provider that can deliver high-quality casino experiences. It’s available worldwide in 10 languages, including English, German, Finnish, Hungarian and Spanish.

The payment methods available at Joo Casino include credit/debit cards (Visa/MasterCard), several eWallets (Skrill & Neteller), Bank Wire Transfers, and cryptocurrency payments (Bitcoin). All deposits are instant, while withdrawals take between 1 and 5 days, depending on the payment method used.

The customer support team at Joo Casino is available 24/7 via email or live chat. They offer friendly professional assistance to all their customers who need help with anything related to the casino, such as claiming bonuses or help with understanding the terms and conditions for offers they provide.

We found the website layout to be classy and modern but intuitive. Joo Casino has made a significant effort to create a site that’s easy to navigate so you can instantly find what you are in the mood for. Pokie games are displayed as large colourful icons on a dark background, making searching for a game as much a visual treat as it is intuitive.

The main menu divides the site into three sections: the Lobby, Slots, and Live Games. Head to the lobby to access the latest bonus offerings or check out what’s hot with players. The Slots page makes it a snap to start playing with the perfect game, whether you are searching for a huge life-changing jackpot, or would rather have the excitement of a random prize drop when you least expect it.

While the mobile site is perfectly functional and optimised for tablets and phones, Joo also makes a dedicated app available.

You won’t find Joo Casino in any app store, but installing it via the mobile site is easy when you use the link on the menu bar and follow the instructions for your preferred device. An icon on your phone may be more convenient than opening a mobile browser, but the app’s functionality is identical to the website and just as speedy and easy to navigate.

Joo Casino Welcome Bonus NZD3,000 +200 Free Spins

We were pleased to see a pretty hefty welcome bonus dropped into our account on signup, a 100% matchup bonus on our first three deposits.

●        First Deposit – 100% matching bonus up to NZ$1,000 and 50 Free Spins (Crypto deposits increase the bonus to %150 up to 5 BTC)

●        Second Deposit – 50% matching bonus up to NZ$1,000 and 50 Free Spins (110% for crypto deposits up to 5 BTC)

●        Third Deposit – 50% matching bonus up to NZ$1,000 and 100 Free Spins (10% for crypto deposits up to 5 BTC and 50 free spins)

The wagering requirement for this welcome bonus is 50X, which is pretty standard for today’s online casinos. Make sure you use the assigned code to access it because you will miss out if you forget.  The current codes for the first, second, and third deposits are CRYPTO, BLOCK, and CHAIN.

Registered members can look forward to more than just the welcome bonus at Joo Casino because there’s something new almost every day. During our review period, we were treated to a bonus of 500 EUR for every third deposit, which helps to keep the wheels spinning.

There are also Monday reloads, where you can receive a 40% bonus on every deposit up to 100 EUR, and Wednesday reloads, where you can score 170 free spins when making the specified minimum deposit. Good casinos understand that their customers love variety, so expect a few surprises when you sign up.

High rollers can enjoy even more rewards, with a 50% cash bonus of up to 1,000 EUR on offer once every two weeks. As always, carefully read the terms and conditions before opting into an offer. That way, you will understand how to qualify and avoid disappointments.

Joo Casino Pokie Games

Joo Casino offers a massive selection of pokies, with a reported 6,000 games available. They have it all: from classic slots to the latest releases from top software providers such as NetEnt, Quickspin, and Pragmatic Play, there’s something for everyone.

There are also too many for us to mention here. Check out their pokies page and click the Providers tab to see we are not kidding about the volume of pokies on offer. Whether you enjoy playing progressive jackpots or prefer video slots with bonus rounds and engaging storylines – Joo Casino has it all!

No casino would feel complete without a Live Casino game section, and Joo Casino does not disappoint. The casino also provides an impressive range of live games, including blackjack, baccarat, and roulette, in a dizzying array of variations to suit every player’s style.

Deposit and Withdrawal Options

Joo Casino offers a wide range of payment options for deposits and withdrawals, making it easy for players to access their funds quickly. You can use credit cards (Visa, Mastercard), e-wallets (Skrill, Neteller) or even cryptocurrency payments (Bitcoin). All major currencies are accepted at the casino, including EUR, USD and GBP.

Deposit Options

Withdrawal Options

As you can see there are plenty of secure payment options that guarantee safe transactions while protecting your information from fraudsters or third parties. However, we would like to see an option for depositing in NZD directly, as the casino also has customer support available 24/7 via live chat or email if you have any queries about your deposits or withdrawals.

Joo Casino VIP and Loyalty Program

We love seeing a VIP or loyalty program at an online casino because it makes playtime more interesting and exciting.  As with most casinos, Joo Casino’s VIP program is divided into levels, but the way Joo has implemented the VIP system is more interesting and exciting than anything you may have seen on other sites. 

Joo Casino uses VIP Seasons; you can see how long a season has to go when you visit the VIP section.  The season in progress at the time of our review was titled “Atlantis Treasure,” with tiers being presented along an undersea treasure map. 

The numbers are scattered along a path and correspond to how many complementary points (CP) you’ve earned through playing.

The more you play, the more CP you accrue to rise through the levels (or travel down the path). There are 25 levels, and you can get information about the rewards for each one by clicking on the numbers.

For example, a player who earns 5,000 CPs will reach level 10, which awards their account with 20EUR (subject to wagering requirements) and 5% cashback. Dedicated players who reach the coveted level 25 will have accrued a whopping 5,000,000 CP to score a sweet pot of a 50,000 Euro cash bonus and 5,000 free spins.

The VIP program is generous, but there’s even more value in Joo Casino’s new Bonus Store. Here, you can spend “redeemable comp points” (RCP) on a full range of bonuses, including free spins, bonus funds, and more.

When you need a break from the pokies, comp points can be redeemed for outside subscription services such as Apple Arcade, Apple TV, Netflix, and Spotify, or physical items like an Xbox Series X or PlayStation 5. It’s almost like getting paid for having fun.

Joo Casino’s VIP program is among the most value-adding bonuses we have seen at an online casino. We hope it lasts and will be checking in occasionally to see what they come up with next season. 

Joo Casino Customer Support

Joo Casino provides excellent customer support for their players, with a 24/7 live chat service. They also offer email support in several languages and provide an extensive FAQ section on the website. All of these options make it easy to get help quickly when you need it.

The customer service team at Joo is friendly, professional, and willing to go the extra mile to ensure that any issues we found were solved as soon as possible. Unfortunately, phone support is not available.

Final Thoughts

To summarise our thoughts of our time at Joo Casino, this online casino is an excellent option for players looking for a reliable and secure pokies experience. The casino offers an impressive assortment of slots, table games and live dealer options from popular software providers like Netent, Evolution Gaming, and Pragmatic Gaming. The welcome bonus is generous, with 200 free spins on popular slot games, but the Bonus Store really sweetens the deal.

A 100% matchup bonus of up to €EUR1,800, is not the highest we’ve seen, but it’s more generous than most. Multiple payment methods are available, including bank transfers, credit cards and e-wallets. Customer support is also available 24/7 through the live chat feature or email. All in all, Joo Casino provides an outstanding online casino experience for players to enjoy; we highly recommend it.

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